What if I get a bad review?

Don't panic — and don't delete it. Respond calmly, fix it if you can, and let your response show future readers you care. A graceful reply to a bad review can win more trust than a perfect rating.

Can I ask customers for reviews?

Yes — it's normal and encouraged. Just don't offer incentives or write them yourself. Ask happy customers directly, and make leaving one easy.

How many reviews do I need?

It's less about a number and more about recency and consistency. A steady stream of recent reviews beats a big pile from years ago.

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Trust

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Trust · Learning Guide

Reviews & Reputation

Most people check your reviews before they'll even call you. Here's why they matter so much — and how to get more of the good ones — explained simply.

This guide is a slide deck — use the arrows or your keyboard to move through each lesson. Some slides have a quick checkpoint you'll need to pass to continue.